square register cash drawer won't open
No - proceed onto step 3. Right click on the Star printer icon and click on Printer properties.
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If you see a shield on the button marked Change Properties click it before moving forward.
. Purge the printer memory. Turn the printer off. Does the cash drawer open when you print a receipt now.
Yes - great roll on. Confirm that the cash drawer is designed specifically to work with your receipt printer some cash drawers will only work with one printer type. When the printer begins its self-test release the feed button.
Check for obstructions - Open the cash drawer fully and remove any obstructions which might be preventing the cash drawer from opening. If the cash drawer wont open even though receipt printing works follow these steps. Click on Device Settings and change the information to the following.
Select Cash Drawer ensure the Receipt Printer and Cash Drawer Connection are properly configured and click Open Cash Drawer. Confirm that a Receipt Printer has been selected in Point of Success Order Entry. Watch these 2 procedure.
Some cash drawers have a manual eject latch on the bottom of the drawer which you can use to check this. Press and hold the feed button and turn the printer back on.
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